Senior Client Account Specialist
3 weeks ago
Why Choose FirstOntario?
- Attractive compensation packages
- Comprehensive health and wellness benefits, including a yearly Personal Spending Account
- Enhanced mental health support through our partners
- Exclusive banking perks
- Up to $1000 annually for professional development
- Pension Plan
- Flexible work environment
- Company-wide Employee Volunteer initiative
- Employee and Family Assistance Program
Position Overview
Key Responsibilities
The Account Manager for Commercial Services is responsible for providing exceptional service to both existing and prospective Business Members, while integrating FirstOntario Business into the community to establish it as the preferred business lender. This role also supports FirstOntario Credit Union's strategic objectives by meeting sales targets related to loans, mortgages, deposits, and fees, with the aim of fostering business growth.
- Act as a trusted advisor to members, offering credible guidance through dedicated support and service that enhances Share of Wallet targets.
- Manage the underwriting, administration, and oversight of commercial loans within your portfolio.
- Supervise the sourcing, credit write-up, adjudication, and review of Commercial credit files, ensuring that risk mitigation strategies and audits are effectively implemented.
- Proactively oversee credit portfolio reviews to ensure they are completed prior to their annual expiry dates, which includes tracking and analyzing annual reporting requirements from each Member in a timely manner.
- Identify opportunities within sales targets promptly and execute action plans accordingly.
- Provide sound credit recommendations to relevant departments, including the Credit Department and Management Credit Committee, to support business objectives and deliver comprehensive service to our members.
- Implement a disciplined sales/service strategy, utilizing campaigns developed by business partners to achieve annual financial goals.
Qualifications and Skills
- A post-secondary diploma or degree in Business Administration, Commerce, Economics, or equivalent industry experience.
- A strong business acumen with four to eight (4-8) years of experience in Business/Commercial banking or related Member-facing and/or Credit adjudication roles.
- Five or more (5+) years of experience in Commercial Real Estate underwriting; Development and Construction underwriting is considered an asset.
- Experience in sales/business development within the Commercial banking sector.
Note: The designation of Senior Account Manager will be reserved for candidates based on their experience.
Interested in this position but don't meet every requirement? We encourage you to apply. We understand that candidates may not possess 100% of the qualifications listed but can still bring significant value to our team. We are actively seeking diverse backgrounds and perspectives to enhance FirstOntario.
Our inclusive work environment embraces diversity and supports accessibility. If you require accommodation during the recruitment process, please inform us.
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