Aviation Business Development Manager
6 days ago
About KF Aerospace
KF Aerospace is a leading provider of innovative aircraft services for corporate, commercial, and military customers worldwide. With a strong presence in Canada, our team of over 1,100 skilled professionals is dedicated to delivering exceptional results in maintenance and modifications, cargo operations, military pilot training, and aircraft leasing.
Job Overview
The MRO Planning Manager role is a key position within our Business Development department, reporting directly to the Senior Manager Business Development. As a critical member of our team, you will be responsible for developing and delivering accurate, competitively priced estimates, collaborating with stakeholders to improve labor estimates and pre-planning processes, and overseeing the BD Estimating and BD Pre-Planning teams.
Key Responsibilities
- Plan and estimate maintenance projects, ensuring accurate and timely delivery of estimates to customers.
- Collaborate with stakeholders to develop and improve labor estimates and pre-planning processes, ensuring seamless execution of projects.
- Oversee the BD Estimating and BD Pre-Planning teams, providing guidance and support to ensure successful project delivery.
- Act as a communication link between customers and internal stakeholders, ensuring timely and effective communication.
- Identify and communicate potential issues to schedules for resolution, ensuring project timelines are met.
- Set priorities for pre-planning projects and ensure accomplishment of tasks, ensuring efficient project execution.
- Ensure accurate and timely package handover to applicable Hangar teams, ensuring seamless project delivery.
- Support communication and sharing of work packages and data between BD and internal departments, ensuring effective collaboration.
Customer Relations Management
- Act as the focal point for all maintenance customer requirements, ensuring timely and effective communication.
- Ensure continuity and timely customer service, building strong relationships with customers.
- Act as a communication link between customers and internal stakeholders, ensuring seamless communication.
- Attend stakeholder review meetings as required, ensuring effective collaboration.
- Develop a network of customers for the pursuit of future work, identifying opportunities for growth.
- Maintain relationships with customers to generate industry intelligence and inform KF Aerospace pursuit strategies, ensuring informed business decisions.
Maintenance Schedule
- Responsible for the master third-party maintenance schedule, ensuring accurate and timely delivery.
- Maintain the Capacity Planning schedule, working with stakeholders to ensure availability of maintenance slots, hangar space, manpower, and other resources.
- Ensure efficient hangar loading, taking into consideration ground time, labor capacity, tooling, and other required services.
People Management
- Manage and control human resources required to execute work, ensuring effective project delivery.
- Responsible to ensure employee development and provides feedback and mentorship, fostering a positive work environment.
- Provides daily troubleshooting and problem-solving, ensuring effective issue resolution.
- Completes Performance Management processes and related pay increases, ensuring fair and equitable treatment of employees.
- Manages timekeeping, including monitoring vacation requests and attendance, addressing any issues as required.
Continuous Improvement
- Develop data analysis tools to improve system efficiency, ensuring effective process improvement.
- Manage the planning database and ensure frequent and timely updates, ensuring accurate and reliable data.
- Build and maintain templates for common project planning tools, ensuring consistency and efficiency.
- Standardize and maintain the bidding process, ensuring effective and efficient project delivery.
- Communicate and present customer feedback internally, ensuring informed business decisions.
- Develop a collaborative environment with Maintenance Operations to improve the customer experience, ensuring exceptional results.
- Contribute to post-RFP submission reviews to improve process for future inputs, ensuring continuous improvement.
- Improve future quotes, ensuring accurate and competitive pricing.
Requirements
- Minimum 5 years in a planning and estimating function in aircraft heavy maintenance.
- Licensed Aircraft Maintenance Engineer with minimum 15 years' experience preferred.
- A strong understanding of manhours vs skill set (workforce composition).
- Proven leadership skills.
- A strong understanding of operational processes and procedures.
- Proven project management skills, with the ability to identify any potential delays and high-risk areas to projects.
- Excellent organizational and planning skills.
- Excellent prioritizing and multitasking skills.
- Excellent research and problem-solving skills.
- Excellent interpersonal and communication skills.
- In-depth knowledge of all Maintenance Manuals, AD's, and SB's.
- In-depth knowledge of Aircraft Technical Documents and Parts.
- Proficient use of Lawson M3, My Boeing Fleet, and Microsoft Office Suite.
- Ability to work under pressure while maintaining a high degree of accuracy and detail.
- Flexible and adaptable.
Benefits
Full-Time staff benefits include (but are not limited to):
- Health and Dental.
- Short & Long-Term Disability.
- Health Spending Account.
- Personal (Wellness) Account.
- Paid vacation and Personal time off.
- The opportunity to bank overtime.
- Pension matching plan and voluntary RRSP.
- Employee & Family Assistance Program.
- Free financial advice.
- A bonus program based on organizational performance.
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