Housekeeping Attendant
3 weeks ago
As a Housekeeping Attendant at The University of British Columbia, you will be essential in upholding the cleanliness and aesthetic appeal of our accommodations. Your primary duty will be to ensure that guest rooms are maintained to the highest standards, emphasizing guest satisfaction and safety.
Reporting Structure
You will be accountable to the Assistant Housekeeping Supervisor or Building Service Manager, becoming a vital part of our Facilities and Building Services team. Your role will focus on addressing the needs of our guests in a courteous and service-oriented manner.
Key Responsibilities
- Respond to guest inquiries and concerns with exceptional customer service and professionalism
- Anticipate and meet guest requirements while adhering to established hotel protocols
- Execute room service tasks such as making beds, restocking supplies, and arranging furniture
- Conduct various cleaning duties including dusting, mopping, and vacuuming
- Report maintenance issues and lost items to the supervisor
- Maintain a safe working environment and comply with safety practices
Required Qualifications
- High school diploma or equivalent educational experience
- At least one year of relevant experience in housekeeping
- Dedication to diversity, equity, and inclusion
- Previous experience in hotel housekeeping is advantageous
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