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Food Service Manager

2 months ago


Chatham, Canada Affinity Food Group Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Affinity Food Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Key Responsibilities
  • Budget Management: Analyze and manage the restaurant's budget to optimize profits, including cost control and financial planning.
  • Menu Planning and Pricing: Develop and implement menu plans and pricing strategies to ensure profitability and customer satisfaction.
  • Staff Supervision: Supervise and train staff to ensure they have the skills and knowledge to provide excellent customer service and maintain high standards of food quality and safety.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that customer satisfaction is maintained at all times.
  • Health and Safety: Ensure that all health and safety regulations are followed, including food safety and hygiene practices.
  • Work Environment: Maintain a fast-paced and dynamic work environment, ensuring that staff are motivated and empowered to provide excellent customer service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a restaurant management role.
  • Work Setting: Willing to relocate.
  • Supervision: 5-10 people.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, attention to detail, and large workload.
  • Personal Suitability: Flexibility, organized, reliability, team player, ability to multitask, and work term: permanent.