Customer Service Representative

5 days ago


Victoria, British Columbia, Canada Reliable Parts - Canada Full time
About Reliable Parts - Canada

We are a leading distributor of appliance parts in the US & Canadian markets with numerous branch locations, shipping hubs, and distribution centers stretching across North America.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and professional attitude.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner
  • Process orders, replenish display items, and conduct research to find solutions for customers
  • Recommend products to customers based on their individual needs and relay important company and industry information
  • Meet performance standards and goals as defined by your manager
Requirements
  • High school diploma or equivalent
  • Experience with in-person customer service
  • Familiarity with computer operations, including data entry and switching between multiple screens
  • Excellent phone skills
  • Basic math skills
What We Offer

We provide great benefits, including extended health care, dental care, holidays, paid time off (PTO), employee discounts, and disability. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today.



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