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Food Service Team Lead

2 months ago

Niagara Falls, Ontario, Canada Shree Nilkanth Food Services Inc. OA Dairy Queen Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Shree Nilkanth Food Services Inc. O/A Dairy Queen. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Ensure that food and service meet quality control standards, and address customers' complaints or concerns in a professional and courteous manner.
  • Operations Management: Establish methods to meet work schedules, prepare budget and cost estimates, and maintain records of sales and wastage.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work Setting: Restaurant
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and a team player attitude.