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Claims Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Claims Associate to join our team at HDI Global Specialty SE.
Key Responsibilities:- Provide administrative support to the Head of Claims, including opening new claims, processing payments, and maintaining claims reports.
- Act as the first point of contact for brokers and MGAs, gathering and recording relevant information regarding claims.
- Access claims systems to retrieve policy and other documents, and set up new claims as needed.
- Process and reconcile payment requests, including sanctions searches, and prepare acknowledgements of claims notices.
- Maintain effective communication with claims department staff and other stakeholders, and manage incoming communication.
- Provide general administrative support to the claims team, including data entry tasks and process improvements.
- College diploma or undergraduate degree required.
- 1+ years of related industry experience and/or claims experience an asset.
- High attention to detail, excellent analytical skills, and strong organizational skills.
- Strong communication skills, professionalism, and ability to work under pressure.
