Account Representative, Client Relations Specialist
6 days ago
This is a challenging and rewarding opportunity to join the Commercial Solutions team at CMHC - SCHL as an Account Representative, Client Relations Specialist. In this role, you will be responsible for establishing and maintaining strong business relationships with internal and external clients and/or industry stakeholders, while identifying opportunities for stronger partnerships with CMHC.
Key Responsibilities- Develop and Maintain Client Relationships: Build and maintain strong ties and long-term relationships with financial institution partners and recognize business opportunities.
- Business Development and Sales: Analyze and synthesize a wide variety of information, such as volume reports, client activity profiles and market analysis data, to develop and execute sales strategies to promote CMHC mortgage loan insurance within a portfolio of Financial Institution clients.
- Client Management: Manage the relationship with clients in your portfolio, including business volumes, client activity profile, lender retention, lender usage of CMHC's interface software, and increased visibility through planned client visits, training programs and business development initiatives.
- Presentation and Training: Deliver presentations and training at client events and participate in training and information activities as part of strategic client support.
- Portfolio Management: Manage your assigned portfolio, including the budget and other resources, to ensure optimum client service and efficiency.
- Team Collaboration: Act effectively by teaming up with the other members of the Client Relationship management team.
- Education: A post-secondary education in a relevant field such as Sales, Marketing or Business.
- Experience: A minimum of five years of experience in the financial services industry and/or within a credit union.
- Knowledge and Skills: In-depth knowledge of mortgage lending activities and services for owner-occupied, multi-family dwellings. Excellent marketing and business development skills, with a flair for delivering effective group presentations and training. The ability to build and maintain client relationships and recognize business opportunities. Political acumen. A valid driver's license and access to a vehicle. Willingness to travel at least 4 times per week to meet client needs.
- Preferred Qualifications: Knowledge of CMHC's mortgage loan insurance products and the National Housing Strategy. A strong understanding of mortgage underwriting. Proficiency in other languages such as Urdu or Hindi.
CMHC - SCHL is a leading organization in the housing industry, committed to providing mortgage loan insurance and other services to support the Canadian housing market. We are dedicated to making a positive impact on the lives of Canadians and are seeking talented individuals to join our team.
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Toronto, Ontario, Canada CMHC - SCHL Full timeAbout the RoleThis is a challenging and rewarding opportunity to join the Commercial Solutions team at CMHC - SCHL as an Account Representative, Client Relations Specialist. In this role, you will be responsible for establishing and maintaining strong business relationships with internal and external clients and/or industry stakeholders.Key...
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Toronto, Ontario, Canada CMHC - SCHL Full timeAbout the RoleThis is a challenging and rewarding opportunity to join the Commercial Solutions team at CMHC - SCHL as an Account Representative, Client Relations Specialist. In this role, you will be responsible for establishing and maintaining strong business relationships with internal and external clients and/or industry stakeholders.Key...
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