Lease Portfolio Manager

1 month ago

Brampton, Ontario, Canada OpenRoad Auto Group Full time
Unlock Your Career Potential at OpenRoad Auto Group

Are you a motivated and detail-oriented individual looking to take your career to the next level? Do you have a passion for sales and customer service? We're seeking a highly skilled Lease Portfolio Manager to join our team at OpenRoad Auto Group.

About the Role

As a Lease Portfolio Manager, you will be responsible for analyzing our current lease portfolio to identify opportunities for renewing our guests into new lease contracts. You will work closely with our Product Advisors to review any specific questions, concerns, or special requests our guests may have about entering into a new lease contract. Your goal will be to present lease renewal options and work with our Sales Managers during the vehicle appraisal process.

Key Responsibilities
  • Analyze the current lease portfolio to identify opportunities for renewing our guests into new lease contracts.
  • Contact our guests prior to lease-end to schedule a vehicle inspection of their current vehicle.
  • Work with our Product Advisors to review any specific questions, concerns, or special requests our guests may have about entering into a new lease contract.
  • Present lease renewal options.
  • Work with our Sales Managers during the vehicle appraisal process.
  • Assist in the overall sales process, including presenting features, options, benefits, etc. of new vehicle model(s) that our guests express interest in.
  • Work with our Financial Service Office managers to schedule successfully completed lease renewal vehicle deliveries.
  • On-going self-directed learning about current vehicle features to maintain a high standard of product knowledge about our current new model vehicle line-up.
What We're Looking For

We're looking for a highly motivated and detail-oriented individual with excellent communication and interpersonal skills. You should have a strong understanding of sales and customer service principles, as well as experience working with a variety of software systems. If you're a team player who is passionate about delivering exceptional customer service, we'd love to hear from you

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