Sales Associate Manager

2 days ago

West Vancouver, British Columbia, Canada Lids Full time

{"h2": "About Our Company

Lids is a leading retailer of sports and entertainment headwear and apparel. We are committed to providing our customers with a unique shopping experience and exceptional customer service.

As a Sales Associate Manager at Lids, you will play a key role in driving sales growth and delivering exceptional customer experiences.

Key Responsibilities:

* Generate sales gains by providing customer service and meeting or exceeding Company Objectives in all individual statistics.
* Learn to provide consistent, documented appraisal of an associate's sales performance and provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
* Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
* Maintain a professional appearance consistent with Dress Code Policy.

Additional Responsibilities:

* Control expenses by protecting Company assets within guidelines of LIDS Retail policies.
* Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
* Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
* Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
* Open and close the store as required following the procedures per the Operations P&P Manual.
* Support and adhere to all LIDS policies, procedures, and guidelines.

Supervisory Responsibilities:

* Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
* Assist in recruiting and training store personnel on proper store operations and procedures.
* Encourage store associates' direct compliance of established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
* Perform work of subordinates as needed.
* Communicate with employees at all levels of the company.

Requirements:

* High school diploma or equivalent plus one year relative experience.
* Established ability to produce sales results while minimizing loss.
* Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
* Ability to operate a computer, as well as maneuver relative software programs.
* Ability to lift up to 50 pounds.
* Ability to climb a ladder and work with hands overhead.
* Standing required for up to 100% of the work time.
* Ability to work unsupervised.

Lids is an equal opportunity employer and welcomes applications from diverse candidates.

Requisition ID: 19489

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