Current jobs related to Supervisor, Guest Services II - Ottawa, Ontario - Cadillac Fairview
-
Guest Service Supervisor
4 weeks ago
Ottawa, Ontario, Canada Holiday Inn, Ottawa East Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Holiday Inn, Ottawa East. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.Key Responsibilities:Establish Work Schedules and Procedures:...
-
Guest Service Supervisor
4 weeks ago
Ottawa, Ontario, Canada Holiday Inn, Ottawa East Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Holiday Inn, Ottawa East. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.Key Responsibilities:Establish Work Schedules and Procedures:...
-
Guest Service Supervisor
4 weeks ago
Ottawa, Ontario, Canada Holiday Inn, Ottawa East Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Holiday Inn, Ottawa East. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.Key Responsibilities:Establish Work Schedules and Procedures:...
-
Guest Service Supervisor
4 weeks ago
Ottawa, Ontario, Canada Holiday Inn, Ottawa East Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Holiday Inn, Ottawa East. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.Key Responsibilities:Establish Work Schedules and Procedures:...
-
Guest Service Supervisor
1 month ago
Ottawa, Ontario, Canada Holiday Inn, Ottawa East Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Holiday Inn, Ottawa East. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.Key Responsibilities:Establish Work Schedules and Procedures:...
-
Guest Service Supervisor
1 month ago
Ottawa, Ontario, Canada Holiday Inn, Ottawa East Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Holiday Inn, Ottawa East. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.Key Responsibilities:Establish Work Schedules and Procedures:...
-
Guest Service Supervisor
3 weeks ago
Ottawa, Ontario, Canada Holiday Inn, Ottawa East Full timeJob Title: Guest Service Supervisor - Hotel OperationsJob Summary: We are seeking a highly motivated Guest Service Supervisor to join our team at Holiday Inn, Ottawa East. As a Guest Service Supervisor, you will be responsible for leading a team of guest service agents and ensuring that our guests receive exceptional service.Key Responsibilities:Lead a team...
-
Supervisor of Luxury Guest Services
1 week ago
Ottawa, Ontario, Canada AccorHotel Full timeJob Summary:We are seeking a highly skilled and experienced Guest Experience Director to lead our Fairmont Gold team. This is a part-time opportunity to work in a luxury environment and provide exceptional service to our guests.Key Responsibilities:Lead and supervise the Fairmont Gold team to ensure exceptional guest service and high-quality...
-
Guest Services Associate
4 weeks ago
Ottawa, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...
-
Guest Services Associate
2 months ago
Ottawa, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...
-
Guest Services Associate
1 month ago
Ottawa, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...
-
Guest Services Associate
1 month ago
Ottawa, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room...
-
Guest Services Associate
1 month ago
Ottawa, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...
-
Guest Services Associate
2 months ago
Ottawa, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...
-
Guest Services Associate
1 month ago
Ottawa, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room...
-
Ottawa, Ontario, Canada Accor Full timeJoin the Fairmont Chateau Laurier team as a Doorperson/Valet and be part of a dynamic and customer-focused environment. As a key member of our Guest Services team, you will be responsible for providing exceptional parking and guest services to our valued guests.Key Responsibilities:Provide parking assistance to guests upon arrival and departure, ensuring a...
-
Guest Services Representative
4 weeks ago
Ottawa, Ontario, Canada Accor Full timeJob Title: Guest Services AgentJoin the Fairmont Château Laurier team as a Guest Services Agent, where you will be responsible for providing exceptional service to our internal and external guests.Key Responsibilities:Provide outstanding service to our guests, ensuring their stay is memorable and enjoyable.Assist with tour check-ins, greet tour guides and...
-
Guest Services Representative
4 weeks ago
Ottawa, Ontario, Canada Accor Full timeJob Title: Guest Services AgentJoin our team at Fairmont Chateau Laurier in Ottawa, Canada, as a Guest Services Agent. This exciting role offers a unique opportunity to provide exceptional service to our guests and be part of a dynamic team.Job Summary:We are seeking a highly motivated and customer-focused individual to join our Front Desk team. As a Guest...
-
Guest Services Representative
4 weeks ago
Ottawa, Ontario, Canada Accor Full timeJob Title: Guest Services AgentJoin our team at Fairmont Chateau Laurier in Ottawa, Canada, as a Guest Services Agent. This exciting role offers a unique opportunity to provide exceptional service to our guests and be part of a dynamic team.Job Summary:We are seeking a highly motivated and customer-focused individual to join our Front Desk team. As a Guest...
-
Guest Services Manager
1 week ago
Ottawa, Ontario, Canada Holiday Inn, Ottawa East Full timeJob SummaryWe are seeking a Guest Services Manager to join our team at Holiday Inn, Ottawa East. This is a permanent position that requires a strong focus on customer satisfaction and team leadership.Key ResponsibilitiesEstablish and maintain high standards of customer serviceSupervise and coordinate the work of guest services staffPerform tasks such as...
Supervisor, Guest Services II
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Supervisor, Guest Services II to join our team at Cadillac Fairview. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service, managing the activities of our Guest Services Representatives, and ensuring the timely achievement of department goals.
Key Responsibilities:
- Manage the activities of Guest Services Representatives to ensure exceptional customer service and timely achievement of department goals.
- Provide outstanding customer service and inspire staff to do the same.
- Recruit, supervise, and train Guest Services Representatives.
- Measure individual and team performance through regular reviews.
- Effectively schedule staff hours to provide optimum service levels.
- Manage and support CF Service, Brand, and Community program initiatives.
- Provide input in the annual budget process and ensure department stays within budget.
- Manage Gift Card program sales and develop a Corporate Client growth strategy.
- Forge strong relationships with retail partners and gain their feedback.
- Support the property's growth strategy by showcasing the property and coordinating leasing and activations.
Requirements:
- Hospitality and Hotel Management University Degree/College Diploma or equivalent work experience.
- Minimum years in hospitality industry with administrative and managerial experience.
- Thorough knowledge of administrative managerial practices, customer service principles, office policies and procedures, accounting procedures, public relations, and promotional knowledge.
- Standard first aid and CPR is an asset.
- Digital literacy with proficiency in Excel, Word, and Google Suite.
Why Work with Us:
Cadillac Fairview is a leader in transforming communities. We offer a challenging work environment, a great organizational culture, opportunities to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.
Our Values:
- Aim Higher – we strive to exceed expectations.
- Own Your Expertise – we empower ourselves and each other.
- Collaborate Effectively – we bring the right people together to get the right results.
- Engage with Empathy – we objectively consider the needs of others.
- Embrace Change – we drive, learn from, and adapt to change.
