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IT Support Specialist

2 months ago

Toronto, Ontario, Canada TECHINI SYSTEMS INC. Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at TECHINI SYSTEMS INC. as a Network Administrator. The successful candidate will be responsible for providing technical support and maintenance for our computer systems and networks.

Key Responsibilities
  • Technical Support: Provide technical assistance to employees and customers via phone, email, or in-person.
  • Network Administration: Install, configure, and maintain computer networks, including local area networks (LANs), wide area networks (WANs), and the Internet.
  • System Maintenance: Perform routine maintenance tasks, such as backups, software updates, and hardware repairs.
  • Problem-Solving: Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Communication: Communicate technical information to non-technical staff and customers in a clear and concise manner.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: 3 years of experience in a technical support or network administration role.
  • Skills: Strong knowledge of computer systems, networks, and software applications. Excellent problem-solving and communication skills.
Working Conditions
  • Work Environment: Fast-paced office environment with a team-oriented culture.
  • Physical Demands: Prolonged sitting, standing, and walking. Ability to lift up to 25 pounds.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.
  • Collaborative Team: A collaborative and supportive team environment.