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Team Lead

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Winnipeg, Manitoba, Canada Purdys Chocolatier Full time
Job Title: Team Lead, St. Vital Centre

We are seeking a highly motivated and experienced Team Lead to join our team at Purdys Chocolatier in St. Vital Centre. As a Team Lead, you will play a key role in leading our team to success by providing exceptional customer service, driving sales, and working collaboratively with our staff to achieve our goals.

Key Responsibilities:
  • Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service
  • Assist with merchandising, customer service, and general shop operations to ensure a positive customer experience
  • Work closely with Shop Management to ensure all functions are performed efficiently and in line with company policies and guidelines
  • Develop and implement strategies to drive sales and improve customer engagement
  • Provide coaching and guidance to staff to enhance their skills and knowledge
Requirements:
  • Previous leadership experience in a fast-paced retail or hospitality industry
  • Strong communication and interpersonal skills
  • Ability to work in a team environment and build strong relationships with colleagues
  • Self-motivated and driven for results
  • Passionate about chocolate and committed to providing a great customer experience
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Active Lifestyle Reimbursement Program
  • Tuition Reimbursement Program
  • Employee discount
  • Extended Health & Dental Plan
  • Sick Days
  • Profit Sharing

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about chocolate and customer service, we encourage you to apply for this exciting opportunity.