Customer Service Representative

4 weeks ago


Granby, Quebec, Canada Artopex Inc. Full time
Position Overview

As a Customer Service Representative at Artopex Inc., you will play a vital role in ensuring customer satisfaction and addressing inquiries effectively.

Educational Requirements
  • Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years
  • Alternatively, equivalent experience is acceptable
Key Responsibilities
  • Resolve customer complaints and concerns promptly
  • Provide accurate information and respond to customer inquiries
  • Facilitate refunds and credits as necessary
  • Maintain detailed records and statistics related to customer interactions
  • Gather and analyze relevant information to effectively address client feedback and complaints
  • Log and track complaints received
Personal Attributes
  • Strong interpersonal skills
  • Exceptional verbal communication abilities
Experience Requirements
  • Minimum of 2 years and less than 3 years of relevant experience
Benefits Offered
  • Comprehensive dental plan
  • Disability benefits
  • Health care plan
  • Life insurance coverage
  • Pension plan
Employment Details
  • Type of Employment: Permanent
  • Working Language: Bilingual
  • Work Hours: 40 hours per week


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