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Hotel Operations Manager

2 months ago


Edmonton, Alberta, Canada Hampton Inn By Hilton Full time
Hotel Operations Supervisor Role at Hampton Inn By Hilton

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Hampton Inn By Hilton. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our hotel facilities and services.

Key Responsibilities
  • Guest Services: Assist guests with special needs, providing exceptional customer service and ensuring their stay is comfortable and enjoyable.
  • Team Management: Co-ordinate and review work tasks, hire, train, and supervise a small team of 3-4 people to ensure they are equipped to provide excellent service to our guests.
  • Facilities Management: Maintain equipment and facilities to the highest standards, ensuring a clean and safe environment for our guests and staff.
  • Supply Chain Management: Requisition materials and supplies as needed to ensure our hotel operations run smoothly.
Work Environment
  • Our hotel is a fast-paced and dynamic environment, requiring strong organizational and communication skills to manage multiple tasks and priorities.
  • As a Hotel Operations Supervisor, you will be required to stand for extended periods and work under pressure to ensure the smooth operation of our hotel.
Requirements
  • Education: Secondary school graduation certificate is required.
  • Experience: 1-2 years of experience in a similar role is preferred.
  • Language: English is the primary language spoken in our hotel, and proficiency in English is required.
Diversity and Inclusion
  • We are committed to creating an inclusive and diverse work environment, and we welcome applications from individuals with disabilities, newcomers, refugees, youth, Veterans, Indigenous people, mature workers, and visible minorities.