Technical Subject Matter Expert

2 weeks ago

Montreal, Quebec, Canada CAE Full time
About This Role

We are seeking a highly skilled Technical Subject Matter Expert to join our crew management implementation team. As a key member of our team, you will be responsible for planning, conducting, and directing the analysis of complex business problems to be solved with automated systems.

Key Responsibilities
  • Install software, conduct data migration, and set up integration.
  • Create business plans and support technical programs and project plans to ensure alignment with company goals.
  • Work on high-value projects with large-scale customer impact and operate under limited direction and minimal oversight.
  • Solve complex business problems using differing technologies and systems views across multiple functional domains.
  • Provide strategic direction and plan strategically for current and future business environments.
  • Provide functional and technical assistance in identifying, evaluating, and developing systems and procedures that are cost-effective and meet user requirements.
  • Serve as a lead conduit between developers, architects, designers, and external and internal customers.
  • Support development staff by assisting with functionality questions, addressing testing issues, training on new products, and all delivery planning aspects for deployment of a service or product.
  • Provide guidance and direction to less experienced business systems analysts.
Requirements
  • Bachelor's degree or equivalent.
  • 3-20 years of related experience.
  • Crew planning, schedule, tracking, and crew rules expertise is preferred.
  • Knowledge and experience of programming languages such as Java, Python, and C++.
  • Hands-on experience in writing code to automate manual work using programming languages mentioned above or automation through macros.
  • Hands-on experience in installing and configuring enterprise-level applications on AWS servers.
  • DB experience in Oracle or MongoDB.
  • Knowledge and experience in writing DB queries using SQL or PL/SQL.
  • Knowledge on integration such as SOAP, XML, JSON, and Postman.
  • Experience in using Microsoft Office, especially Excel, and PowerPoint.
  • Hands-on experience or expertise in the Crew Management area, either worked in an airline in scheduling, training, tracking, or the end-to-end implementation of crew enterprise systems.
  • Advanced computer software skills.
  • Requires understanding client-server architectures and the integration with legacy systems.
  • Strong domain knowledge in Airline crew scheduling, flight crew planning, or flight operations is desired.
What We Offer
  • An environment where your initiatives will be recognized and valued.
  • The opportunity to travel internationally.
  • The opportunity to work on a variety of projects on a multidisciplinary team.
  • The opportunity to represent the organization at external conventions and conferences.
  • The possibility to work from home occasionally.
  • Flexible schedules.
  • Attractive employee benefits.

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