Hotel Operations Manager

4 weeks ago


Radium Hot Springs, British Columbia, Canada Celadon Lodge Full time
Job Title: Hotel Clerk Supervisor

Celadon Lodge is seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring the smooth day-to-day running of our hotel, providing exceptional guest service, and leading a team of hotel staff.

Key Responsibilities:
  • Guest Services: Assist guests with special needs, provide information on hotel facilities and services, and resolve any guest complaints or issues.
  • Staff Management: Co-ordinate, assign, and review work for hotel staff, hire and train new staff members, and maintain a positive and productive work environment.
  • Operations: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity and customer service delivery.
  • Supply Management: Requisition materials and supplies as needed to ensure the hotel's operational needs are met.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 3 years to less than 5 years of experience in a hotel or hospitality environment.
  • Language: English is the primary language of communication.
  • Work Hours: 40 hours per week.
Work Environment:

Celadon Lodge is a fast-paced and dynamic work environment that requires attention to detail, excellent communication skills, and the ability to work under pressure. If you are a motivated and organized individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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