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Branch Sales Representative

2 months ago

Mississauga, Ontario, Canada Le Groupe Master Full time
Job Summary

We are seeking a highly skilled and motivated Branch Sales Representative to join our team at Le Groupe Master. As a key member of our sales team, you will be responsible for managing incoming calls, processing orders, and promoting our products to drive sales growth and customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service and support to our clients
  • Process orders and quotations using various methods and collaborate with the inside sales team
  • Manage incoming phone calls in a professional and timely manner
  • Source parts and equipment in collaboration with buying groups and suppliers
  • Understand client needs and suggest appropriate products or services to achieve satisfaction
  • Build and maintain strong relationships with customers through open communication
  • Follow company guidelines, policies, and procedures
  • Address customer concerns and provide solutions in a timely manner
  • Conduct physical inventory and maintain inventory accuracy and cleanliness
  • Perform other related duties, including on-call duties, as assigned by the supervisor
Requirements
  • Excellent verbal and written communication skills
  • Professional phone manner and customer service skills
  • Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to multitask, prioritize, and manage time effectively
  • Problem-solving abilities
  • High School Diploma
  • Good sales abilities and persuasiveness
  • Ability to work under pressure unsupervised
  • Strong work ethic and positive team attitude
  • Good organization skills
  • Professional demeanor
  • Previous experience in HVAC-R industry, retail sales, or technical field (an asset)
  • Completion of professional degree in refrigeration, heating, ventilation (an asset)
What We Offer
  • Medical and dental coverage from day one, along with short and long-term disability protection
  • Contribution to a collective registered retirement savings plan upon starting your role
  • Wellness spending account
  • Employee assistance program including psychological, financial, and legal support
  • Access to telemedicine from the beginning of your employment
  • Reimbursement of professional association membership fees
  • Early vacation program
  • Flexible remote work policy

We are a dynamic and stimulating work environment that values healthy and open communication. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.