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Customer Service Team Lead
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Québec, Quebec, Canada Graymont Limited Full timeJob SummaryThe Customer Service Supervisor will lead a team of customer service representatives to deliver exceptional service to Graymont's customers. The ideal candidate will have 5-7 years of experience in customer service, inside sales, and transportation, with a proven track record of team building, people development, and leadership skills.Key...
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Customer Service Team Lead
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Québec, Quebec, Canada Graymont Limited Full timeJob SummaryThe Customer Service Supervisor will be responsible for leading a team of customer service representatives to deliver exceptional service to Graymont's customers. The ideal candidate will have a proven track record of team building, people development, and leadership skills.Key ResponsibilitiesManage and develop a team of customer service...
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Québec, Quebec, Canada Graymont Limited Full timeCustomer Service Supervisor Job DescriptionAt Graymont Limited, we are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional service to our customers.Key...
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Québec, Quebec, Canada Graymont Limited Full timeCustomer Service Supervisor Job DescriptionAt Graymont Limited, we are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional service to our customers.Key...
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Customer Service Team Lead
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Québec, Quebec, Canada Graymont Limited Full timeCustomer Service Supervisor Job DescriptionAt Graymont Limited, we are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional service to our customers.Key...
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Customer Service Team Lead
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Québec, Quebec, Canada Graymont Limited Full timeCustomer Service Supervisor Job DescriptionAt Graymont Limited, we are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional service to our customers.Key...
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Customer Service Team Lead
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Québec, Quebec, Canada Graymont Limited Full timeCustomer Service Supervisor Job DescriptionAt Graymont Limited, we are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional service to our customers.Key...
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Québec, Quebec, Canada Graymont Limited Full timeJob SummaryGraymont Limited is seeking a highly skilled Customer Service Supervisor to lead our customer service team in delivering exceptional service to our customers. The successful candidate will be responsible for establishing and maintaining a world-class customer service team, overseeing a team of customer service representatives, and ensuring the...
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Customer Service Team Lead
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Customer Service Team Lead
1 month ago
At Graymont Limited, we are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional service to our customers.
Key Responsibilities:- Manage and coach a team of customer service representatives to achieve high levels of customer satisfaction and service quality.
- Develop and implement processes and procedures to improve customer service delivery and efficiency.
- Collaborate with internal departments to ensure seamless customer service and resolve customer complaints and issues.
- Monitor and analyze customer service metrics to identify areas for improvement and develop strategies to address them.
- Provide training and development opportunities to team members to enhance their skills and knowledge.
- 5-7 years of experience in customer service, inside sales, and transportation.
- Proven leadership and team management skills.
- Excellent communication and interpersonal skills.
- Demonstrated expertise in JDE Order Management, Transportation, and other business process tools.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Bilingual/French required.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading company in the industry.
