Team Lead

1 month ago


Québec, Quebec, Canada Roots Full time

As a Keyholder with our retail company, you will support the leadership team in delivering exceptional customer experiences and driving sales growth. You will be responsible for creating a positive atmosphere on the sales floor, coaching associates on customer service, and promoting a safe and rewarding environment.

Key responsibilities include:

  • Building customer relationships and loyalty through excellent customer service
  • Coaching and developing associates to provide exceptional customer experiences
  • Creating an open and communicative environment on the sales floor
  • Staying up-to-date on products and services to provide expert knowledge
  • Promoting a positive and inclusive work environment
  • Maintaining a visually appealing store environment
  • Supporting the leadership team in implementing new company initiatives

Requirements:

  • 1+ years of supervisory experience in retail apparel
  • Excellent customer service and interpersonal skills

Demonstrated skills include:

  • Excellent presentation and communication skills
  • Ability to motivate and lead teams
  • Ability to drive sales growth and achieve sales quotas

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