Customer Service Representative

1 month ago


La Ronge, Canada Government of Saskatchewan Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and organized individual to provide customer service, clerical/administrative support, and financial processing services in a dynamic and fast-paced workplace.

Key Responsibilities:
  • Provide administrative support for the office, including responding to telephone and in-person inquiries, providing information and assistance to clients, and issuing receipts, permits, and licenses.
  • Process accounts payable/revenue and purchasing documents, and provide assistance with basic budget processing, analysis, and forecasting.
  • Provide exceptional customer service skills to internal and external clients, including calmly and courteously acknowledging concerns of clients who may be hostile, angry, confused, or frustrated.
Requirements:
  • Knowledge of office management practices and procedures, accounting/financial principles and procedures, and word processing, spreadsheet, and database software applications.
  • Strong communication and customer service skills, with the ability to work in a team environment.
  • Typically, the competencies required for this position would be obtained through the completion of an Office Administration certificate combined with several years of office administration experience.
What We Offer:
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to make a difference in the lives of our clients and the community.


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