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Hotel Management Team Lead
2 months ago
We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Kingston Hotel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest service and maintaining a high level of efficiency in all aspects of hotel management.
Key Responsibilities- Guest Services: Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
- Team Management: Coordinate, assign, and review work for our front office team, ensuring tasks are completed efficiently and effectively.
- Staff Development: Hire, train, and develop staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
- Operations Management: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
- Supply Chain Management: Requisition materials and supplies, ensuring our hotel has the necessary resources to operate efficiently.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Work Setting: Hotel, motel, or resort environment.
- Personal Suitability: Client focus, efficient interpersonal skills, organized, and a team player.
