Hotel Operations Manager
3 weeks ago
Hotel Manager Role:
We are seeking a skilled Hotel Manager to lead our team at the Onni Hotel Management DBA OPUS Hotel. The ideal candidate will possess strong leadership qualities, excellent communication skills, and the ability to develop and implement effective policies and procedures.
Key Responsibilities:
- Develop and implement policies and procedures for daily operations.
- Supervise and mentor staff to ensure exceptional service and high standards.
- Prepare and manage budgets to monitor revenues and expenses.
- Enforce policies and procedures to maintain a safe and efficient work environment.
- Provide exceptional customer service, addressing complaints and concerns in a professional manner.
- Assist guests with special needs and ensure their comfort and satisfaction.
- Establish work schedules to ensure adequate staffing levels.
- Work Term: Permanent.
- Work Language: English.
- Hours: 35 hours per week.
Requirements:
- Secondary (high) school graduation certificate.
- 2 years to less than 3 years of experience in hotel management.
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