District Operations Manager
4 weeks ago
At STERIS, we strive to create a healthier and safer world by providing innovative healthcare and life science solutions.
Position Summary
We are seeking a skilled professional to join our team as a District Service Manager. In this role, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Duties
As a District Service Manager, you will:
- Develop and implement service delivery strategies to meet customer needs
- Lead a team of service delivery professionals to ensure seamless execution of customer requests
- Collaborate with cross-functional teams to resolve customer issues and improve service quality
- Monitor and analyze customer feedback to identify areas for improvement
Education Degree
A bachelor's degree in a related field, such as business administration or healthcare management, is required.
Required Experience
At least 5 years of experience in a service delivery or operations management role, preferably in the healthcare or life science industry.
Preferred Experience
Experience with service delivery software and tools, as well as a strong understanding of customer service principles and practices.
Skills
The ideal candidate will possess excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. Strong analytical and problem-solving skills are also essential.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We are committed to being an Equal Opportunity Employer and welcome applications from diverse candidates.
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