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Administrative Support Associate

3 months ago

Sherwood Park, Alberta, Canada Alberta Health Services Full time

Your Opportunity:

This is a remarkable position within Alberta Health Services. The role is integral to the smooth operation of our healthcare facilities, providing essential support in various administrative capacities. As an Administrative Support Associate, you will serve as the primary point of contact for efficient management of communications within the healthcare environment. You will work collaboratively with a multidisciplinary team to ensure seamless operations.

Key Responsibilities:

  • Manage incoming and outgoing communications, ensuring timely responses and effective information flow.
  • Welcome and direct patients and visitors, creating a positive first impression.
  • Maintain and organize patient records and documentation with a focus on confidentiality.
  • Facilitate the scheduling of appointments and consultations, ensuring optimal patient care.
  • Process and transcribe clinician orders, including those related to medications and diagnostic services.
  • Ensure that necessary supplies are readily available for the healthcare team.
  • Perform a variety of administrative tasks to support the overall functioning of the unit.

Required Qualifications:

Completion of Grade 12 or equivalent education. Successful completion of an accredited Administrative Support Course or equivalent training program.

Preferred Qualifications:

Demonstrated critical thinking abilities, along with strong time-management and organizational skills in a dynamic environment. Proven ability to prioritize tasks effectively while managing interruptions and distractions. Excellent verbal and written communication skills, complemented by well-developed interpersonal abilities.