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Senior Engineering Manager, SRE

2 months ago

Toronto, Ontario, Canada mccainfood Full time
Job Title: Senior Engineering Manager, SRE & Observability

Job Summary:

We are seeking an experienced Senior Engineering Manager to lead our SRE & Observability team. The successful candidate will be responsible for designing, implementing, and monitoring enterprise-grade secure fault-tolerant SRE and Observability infrastructure. This is a unique opportunity to join a dynamic team and contribute to the development of our company's technology strategy.

Key Responsibilities:
  • Develop and implement a comprehensive Observability and SRE strategy
  • Collaborate with cross-functional teams to understand their pain points and formulate strategies to address recurring issues
  • Influence and build vision with application owners to ship quality products in a faster pace
  • Ownership of the end-to-end delivery of team strategy and execution
  • Develop and motivate teams to solve complex problems and be a strong advocate for open-source technologies and solutions
  • Be technically hands-on in coding as well as building highly available systems
  • Be responsible for building and mentoring a new team of software engineers
  • Drive the team towards building solutions towards the long-term goals while ensuring that high priority tech debts are solved in an efficient way
  • Be a strong thought leader in Site Reliability engineering, Observability, Operational excellence, Big Data processing, and DevOps Principles
  • Consistently share best practices and improve processes within and across teams
Requirements:
  • Minimum 10 years of experience in Observability/Monitoring tools
  • Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field
  • 5+ years of industry experience in software development
  • In-depth experience designing at scale monitoring and logging for corporate infrastructure services
  • Expert level experience in monitoring and logging technologies, both open source and closed source
  • Experience in implementing Metrics, Logs and Tracing for E2E observability
  • Experience in RBAC and user based security services such as ISE, Radius, LDAP, and AD
  • Must have strong automation/scripting skills - proficiency in Python or Golang is a plus
  • Proficient in developing and maintaining technical documentation, runbooks, and procedures
  • A working knowledge in Network is needed
  • Understanding of enterprise networks using Cisco IOS/NXOS with a working knowledge of IP Protocols and Routing Protocols
  • Technology understanding of Cisco, Cloud Native Firewalls, including Firewall Policy Rules, URL-Filtering, App-ID, User-ID, etc.
  • Experience interacting with Telco and Global ISPs (WAN/DIA) and the monitoring of those services
  • A working knowledge of systems is needed
  • Strong in troubleshooting incidents in production environment
  • A strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution
  • Ability to communicate and coordinate with cross-functional engineering teams across multiple geographic regions
  • Experience with AIOps and machine learning is highly desirable
  • Knowledge of OpenTelemetry is an added advantage
  • Experience with other monitoring tools like Prometheus, Grafana, etc.
  • Experience with Observability solutions like Dynatrace, DataDog, Instana etc. is highly desirable
What We Offer:
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A comprehensive training program
  • A chance to work on cutting-edge technology projects
How to Apply:

If you are a motivated and experienced Senior Engineering Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.