Food Service Operations Manager
1 month ago
The role of a Food Service Operations Manager involves overseeing the daily activities of a dining establishment, ensuring efficient service delivery and customer satisfaction.
Educational Requirements- Completion of secondary (high) school graduation certificate is mandatory.
- Assess the type of services to be provided and develop operational protocols.
- Conduct evaluations of staff performance.
- Analyze costs associated with products and services.
- Manage and organize inventory effectively.
- Ensure compliance with health and safety standards.
- Engage in marketing strategies and their execution.
- Address and resolve customer inquiries and complaints.
- Deliver exceptional customer service.
- Plan, organize, direct, control, and assess daily operations.
Responsible for supervising a team of more than 20 individuals.
Work Environment- Fast-paced setting requiring the ability to work under pressure.
- Ability to meet tight deadlines and manage repetitive tasks.
- Physical demands include handling heavy loads and standing for extended periods.
- Must be capable of a combination of sitting, standing, and walking.
- Willingness to work overtime as necessary.
- Detail-oriented and accurate.
- Strong client focus and dependability.
- Excellent interpersonal skills.
- Proficient in both oral and written communication.
- Flexible and organized with a reliable work ethic.
- A true team player.
Minimum of 1 year to less than 2 years of relevant experience is required.
This is a permanent position with a standard work schedule of 35 hours per week.
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