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Food Service Operations Manager
3 months ago
The role of a Food Service Operations Manager involves overseeing the daily activities of a bustling dining establishment. This position requires a strong focus on ensuring exceptional service delivery and operational efficiency.
Educational Requirements- Completion of secondary (high) school graduation certificate is essential.
- Assess the types of services to be provided and establish operational protocols.
- Conduct evaluations of employee performance.
- Analyze costs associated with products and services.
- Manage and organize inventory effectively.
- Ensure compliance with health and safety standards.
- Engage in the development and execution of marketing strategies.
- Address and resolve customer inquiries and complaints.
- Deliver outstanding customer service.
- Plan, organize, direct, control, and assess daily operations.
Responsible for overseeing a team of more than 20 staff members.
Work Environment- Fast-paced and dynamic setting.
- Ability to work under pressure and meet tight deadlines.
- Involves repetitive tasks and handling of heavy loads.
- Physically demanding role requiring standing for extended periods.
- Large workload with potential for overtime.
- Detail-oriented and accurate.
- Strong client focus and dependability.
- Excellent interpersonal skills and communication abilities.
- Flexible and organized with a reliable work ethic.
- A true team player.
Minimum of 1 year to less than 2 years of relevant experience is required. This is a permanent position with a standard work schedule of 35 hours per week.