Support Services Coordinator

1 month ago

Halifax, Nova Scotia, Canada Rentokil Initial Full time
Job Title: Support Services Admin

Rentokil-Terminix Canada is a leading provider of pest control services to the property management sector. Our company has a long history of innovation and excellence in the industry, and we are committed to providing world-class customer service to our clients.

Job Summary:

We are seeking a highly organized and detail-oriented Support Services Admin to join our team. The successful candidate will provide administrative support to our Support Services team, ensuring the smooth operation of our business processes and customer service delivery.

Key Responsibilities:
  1. Provide administrative support to the Support Services team, including data entry, document management, and customer communication.
  2. Assist with daily and monthly invoicing, including data entry, invoice preparation, and payment processing.
  3. Manage customer accounts, including updates, changes, and billing information.
  4. Process and apply credit memos as required.
  5. Ensure accuracy in our invoice process, including data entry and verification.
  6. Upload invoices into customer 3rd party portals.
  7. Print, sort, and mail daily invoice runs as required.
  8. Assist with month-end procedures, including data entry and reporting.
  9. Provide administrative support to the Sales and Operations teams, including data entry, document management, and customer communication.
  10. Perform other administrative tasks as required.
Requirements:
  1. 2+ years of administrative experience in a fast-paced professional environment.
  2. Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint.
  3. Knowledge of Google Suite (e.g., Google Docs, Drives, Gmail, Calendars).
  4. Able to learn and use multiple computer systems.
  5. Knowledge of Vendor Portals is an asset.
  6. Excellent proof-reading abilities.
  7. Strong analytical skills and attention to detail.
  8. Able to multitask in a fast-paced environment.
  9. Prioritize work without direct supervision.
  10. Strong communication (verbal and written) skills.
  11. Able to exercise tact and diplomacy when dealing with others.
  12. Strong work ethic, punctual, and maintain a professional demeanor.

Rentokil-Terminix offers a competitive compensation package, including medical, dental, and vision benefits, employer-matched RRSP program, paid sick and vacation days, short and long-term disability, and life insurance. We are an equal opportunity employer and encourage women, Aboriginal people, persons with disabilities, and members of visible minorities to apply for positions.

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