Bilingual Service Consultant
2 weeks ago
Insurance Service Consultant Opportunity
Cowan Insurance Group is seeking a highly skilled Bilingual Insurance Service Consultant to provide exceptional service and support to our clients with Third Party Administration (TPA) / Third Party Payor (TPP) services.
Key Responsibilities:
- Support insurance consultants and internal partners in managing client accounts with TPA/TPP services.
- Resolve client issues and inquiries, coordinating with internal departments as needed.
- Provide service support to clients and members regarding their group benefit plans.
- Review insurance contracts and booklets for accuracy and compliance.
- Assist with marketing submissions and client communications.
- Collaborate on projects and initiatives as required.
- Maintain accurate records within EPIC system.
Requirements:
- Fluency in English and French.
- 3+ years of experience in a similar role.
- Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.
- Strong attention to detail and organizational skills.
- Excellent communication and problem-solving abilities.
- Ability to work independently and as part of a team.
Cowan Insurance Group is committed to providing real value to our clients and employees. We offer a competitive salary, comprehensive benefits, retirement savings plan, training courses, community involvement, and a hybrid work environment.
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