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Course Evaluation Coordinator
3 months ago
The Assessment Strategy Consultant plays a crucial role in overseeing both internal and external evaluation processes within the institution. This position involves managing the internal evaluation framework, supporting reporting mechanisms, and leading the technical execution of student course assessments. The consultant collaborates closely with various stakeholders to ensure effective evaluation practices. Additionally, they serve as the primary liaison for external survey initiatives and represent the institution in system-level committees.
PRIMARY DUTIES
- Acts as the system administration lead, making informed decisions regarding timelines, resource allocation, deliverables, and task estimation for course evaluation cycles.
- Guides the strategic direction for the technical execution and workflow of course evaluations, including planning, refining processes, anticipating challenges, and consulting with key academic leaders.
- Provides direct supervision to Research Associates and/or Learning Analysts.
- Collaborates with system vendors and internal technology teams to address system issues, implement upgrades, and prioritize system needs based on stakeholder feedback.
- Regularly communicates with internal stakeholders and monitors analytics related to the functionality of student course evaluations while managing the online evaluation system.
- Works alongside various offices to facilitate communication with Faculty/School representatives regarding the implementation, collection, review, and organization of course evaluation data.
- Oversees user requirements and experiences for the course evaluation tool, assisting stakeholders in the implementation processes.
- Manages the collection, analysis, and dissemination of course evaluation data.
- Conducts administrative performance reviews as requested by senior leadership.
- Provides training and leadership to staff on procedures, reporting, and technology, including performance evaluation practices.
REPORTING STRUCTURE
Reports to the Associate Director, Institutional Planning and Evaluation.
QUALIFICATIONS
ESSENTIAL SKILLS AND EXPERIENCE
- A university degree in a relevant field; a master's degree is preferred.
- At least three years of relevant experience, including a minimum of two years in evaluation systems administration or technical support.
- Proven experience in managing student course evaluations.
- Strong understanding of assessment methodologies and course evaluation processes.
- Exceptional online systems administration capabilities.
- Excellent customer service, interpersonal, teamwork, and mentorship abilities.
- Proficient in project management, analytical reasoning, problem-solving, time management, and organizational skills.
- Ability to maintain confidentiality and exercise sound judgment and discretion.
- Capability to comprehend and apply institutional policies and procedures.
- Attention to detail and the ability to work both independently and collaboratively within a multidisciplinary team.
- Strong communication skills, both written and verbal, with the ability to engage effectively with individuals from diverse backgrounds.
- Demonstrated leadership skills in supervising and coordinating the work of others.
- Strong diplomatic, organizational, analytical, and problem-solving skills.
- Proven project management experience, including the ability to set realistic goals and timelines and work independently to achieve them.
