Cloud Sales Expert

1 week ago

Toronto, Ontario, Canada Teleperformance Full time

About Teleperformance

Teleperformance is a global leader in client experience management and contact center business process outsourcing. With over 410,000 employees, we've developed a hybrid organization that combines work-from-home and on-site solutions, with around 50% of employees working remotely.

Our Values

  • We encourage autonomy and trust our employees' decision-making skills.
  • We foster a progressive work environment where skills are valued and growth opportunities are available.
  • We prioritize flexibility and focus on results.
  • We're innovative and open to new ideas.
  • We're inclusive and believe that everyone wins.
  • We work hard and celebrate our successes.

About the Job

As a member of our Cloud Platform team, you'll help customers transform and evolve their businesses using Google's global network, web-scale data centers, and software infrastructure. You'll be part of an entrepreneurial team in a rapidly growing business, shaping the future of businesses of all sizes through technology.

Key Responsibilities

  • You'll sell cloud products and services, upselling and cross-selling to existing customers.
  • You'll execute daily outbound phone calls and emails, contacting decision-makers, building rapport, and closing sales.
  • You'll explain Google products and solutions, highlighting their value proposition to businesses of different verticals and sizes.
  • You'll develop and lead outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.
  • You'll lead and contribute to team projects to develop and refine our sales process.
  • You'll achieve or exceed monthly sales quotas.
  • You'll reach out to existing customers to pitch new ancillary products or increase spend in products currently used.
  • You'll troubleshoot small technical setup issues or route them to relevant teams.

Requirements

  • You'll have a Bachelor's degree, College degree, or equivalent degree.
  • You'll have 2-3 years of experience in consultative selling, managing a portfolio of customers, identifying customer needs, and focusing on customer goals, results, and satisfaction.
  • You'll be fluent in French and English.
  • You'll have knowledge of Google products, including Google Cloud and Digital Media.
  • You'll be outgoing and confident in inbound and outbound phone sales, with excellent phone etiquette.
  • You'll have a strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance, and customer satisfaction targets.
  • You'll have strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
  • You'll have a proven track record of target overachievement, a strong sales attitude, and a desire to meet and overachieve multiple KPIs and Sales Quotas.
  • You'll have knowledge of Google products and their competitive landscape.
  • You'll have proven technical ability with CRMs (customer relationship management).

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