Retail Sales Supervisor

3 weeks ago


Vaughan, Ontario, Canada Maple Honda Full time
About the Role

We are seeking a highly skilled and experienced Sales Supervisor to join our team at Maple Honda. As a Sales Supervisor, you will play a key role in driving sales growth and ensuring exceptional customer service.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of sales staff, providing guidance and support to ensure they meet their sales targets.
  • Sales Operations: Assign sales staff to duties, authorize payments, and oversee the ordering and return of merchandise.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately recorded and that sales staff have access to the products they need.
  • Performance Management: Conduct regular performance reviews with sales staff, providing feedback and coaching to help them improve their sales skills.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring that customers receive exceptional service.
  • Reporting and Analysis: Prepare and analyze sales reports, providing insights and recommendations to management on how to improve sales performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a sales or supervisory role
  • Language: English
  • Work Hours: 32 to 40 hours per week


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