Residential Services Attendant

2 months ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.

About the Role:

The Residential Services Attendant is a key member of our Residential Services Team, responsible for ensuring the seamless delivery of exceptional service to our residents and their guests. This role requires a warm and welcoming demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional service to residents and their guests, ensuring a warm and welcoming arrival and departure experience.
  • Load and unload packages from vehicles, and assist residents and their guests with general inquiries about the local area.
  • Transport packages, dry cleaning, groceries, and other items to the residences, as needed.
  • Assist the Residential Concierge with various tasks and responsibilities, as required.

Requirements:

  • 1-2 years of previous experience in a Guest Services role in a high-end residential or hotel operation.
  • Exceptional communication skills and command of the English language.
  • A warm and welcoming smile, a positive attitude, and knowledge of the local area.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of like-minded professionals who share our passion for delivering exceptional service.

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