Residential Services Attendant

4 weeks ago


Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a world-class employee experience and company culture.

About the Role

The Residential Services Attendant is a key member of our Residential Services Team, responsible for ensuring our residents and their guests receive exceptional service from the moment they arrive. This role involves greeting residents and visitors, loading and unloading packages, and providing general assistance with inquiries about the local area.

Responsibilities
  • Greet residents and visitors upon arrival and departure
  • Load and unload packages from vehicles
  • Assist residents and guests with general inquiries about the local area
  • Transport packages, dry cleaning, groceries, and other items to residences
  • Deliver newspapers and assist the Residential Concierge as needed
Requirements
  • Excellent personal presentation and interpersonal skills
  • Attention to detail and ability to multitask
  • Excellent communication skills and command of the English language
  • Ability to stand for long periods and lift at least 60lbs
Preferred Qualifications
  • 1-2 years of experience in a Guest Services role in a high-end residential or hotel operation
  • Exceptional communication skills and command of the English language
What We Offer
  • Paid time off, including vacation days, floating days, and sick days
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
  • Complimentary meal per shift in our employee dining room
  • Complimentary dry cleaning of uniforms
  • Excellent training and development opportunities
  • Robust extended flex benefit plan


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