Residential Services Attendant

1 month ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable guest experiences.

About the Role

The Residential Services Attendant is a key member of our Residential Services Team, responsible for ensuring the seamless arrival and departure of our residents and their guests. This role requires a warm and welcoming demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Greet residents and visitors upon arrival and departure, providing a warm and welcoming experience
  • Load and unload packages from vehicles, ensuring timely delivery to residents
  • Assist residents and their guests with general inquiries about the local area
  • Transport packages, dry cleaning, groceries, and other items to residents' residences
  • Assist the Residential Concierge as needed, providing exceptional service and support
Requirements
  • 1-2 years of experience in a Guest Services role in a high-end residential or hotel operation
  • Excellent communication skills and command of the English language
  • Ability to work in a fast-paced environment, standing for extended periods and lifting up to 60lbs
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Complimentary meal per shift in our employee dining room
  • Complimentary dry cleaning of uniforms
  • Excellent training and development opportunities
Work Schedule

The ideal candidate will have an open work schedule and be able to work weekdays, weekends, and holidays. Shifts range from as early as 6:00am to as late as 10:30pm.

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