Commercial Mortgage Quality Assurance Specialist

4 weeks ago


Vancouver, British Columbia, Canada CMLS Financial Full time

Job Details

Position Overview

Quality Assurance Analyst, Commercial Mortgage Operations

Location: Vancouver, BC

Salary Range: $60,000 - $80,000/yr

CMLS Financial, a leading entity in the Canadian commercial lending sector, is seeking a Quality Assurance Analyst specializing in Commercial Mortgage Operations. This role is pivotal in ensuring that loan documentation adheres to the highest standards of quality and compliance as dictated by internal policies and regulatory frameworks.

Reporting directly to the Vice President and Managing Director of Commercial Mortgage Operations, the selected candidate will meticulously evaluate loan documentation, demonstrating a comprehensive understanding of commercial lending nuances and CMLS' internal standards. The QA Analyst will be instrumental in providing insightful feedback on performance and proposing effective solutions to identified issues based on extensive expertise. Additionally, the analyst will assist in transaction quality control reviews and support various quality assurance functions related to loan transactions within the Commercial Mortgage Operations team to fulfill business objectives and achieve performance targets.

Key Responsibilities:

  • Stay updated on CMLS' commercial mortgage division policies, practices, and compliance standards;
  • Conduct thorough reviews and analyses of commercial mortgage documentation;
  • Identify trends and areas for improvement based on quality assurance evaluations;
  • Recommend best practices to enhance internal processes and procedures;
  • Generate precise reports on findings and communicate additional training needs to management;
  • Collaborate with management to refine quality assurance protocols and adapt auditing processes to evolving business and risk management requirements;
  • Assist in implementing process improvements and internal controls;
  • Provide training support as necessary;
  • Facilitate external audits and respond to information requests related to operations.

Ideal Candidate Profile:

  • Exceptional communication skills, both written and verbal, with proficiency in English and French preferred;
  • A minimum of 3 years of experience in quality assurance, auditing, commercial funding, loan servicing, or compliance;
  • A university degree in a relevant field, with a professional designation such as CFA or CPA preferred;
  • Strong analytical and critical thinking abilities to discern underlying principles and facts;
  • Excellent organizational and interpersonal skills are essential;
  • Proven ability to foster respectful and professional relationships;
  • Strong problem-solving and presentation skills;
  • Self-motivated with the ability to prioritize tasks effectively;
  • Capable of working under pressure and meeting deadlines;
  • Keen attention to detail and commitment to quality in all tasks;
  • Advanced proficiency in MS Office, particularly Excel;
  • Ability to work independently with minimal supervision while also being a team player.

Benefits and Perks:

CMLS offers a range of benefits, including:

  • Health and Wellness Spending Accounts;
  • Comprehensive health, drug, vision, and dental coverage;
  • Paid vacation, sick leave, and personal days in addition to statutory holidays;
  • RRSP Matching Program;
  • Maternity and Parental Leave Top-Up Program;
  • Discounted gym memberships;
  • Travel assistance and Employee Assistance Program;
  • Business Casual dress code;
  • Company-sponsored social events and sports teams;
  • Flexible work arrangements and telecommuting options;
  • And more.

About CMLS Financial:

Founded in 1974, CMLS Financial is a premier provider of capital solutions for commercial property owners, developers, and real estate investors. With over 50 years of experience, 30,000 clients, and $35 billion in assets under administration, we are trusted by some of Canada's leading banks, investment managers, insurance companies, and pension funds for a variety of essential services. Our commitment to delivering exceptional capital solutions is built on a strong foundation of financial expertise and industry knowledge.

Work Environment:

Employees appreciate our balance of professionalism and a dynamic, enjoyable corporate culture. We foster a fast-paced, supportive environment that encourages energetic and motivated individuals to thrive. As our business continues to grow, employees benefit from valuable exposure, numerous learning opportunities, and the chance to make a significant impact within the organization. We are dedicated to providing our team with a rewarding and challenging career path, recognizing that our employees are our greatest asset.

Commitment to Diversity:

CMLS Financial is an equal opportunity employer dedicated to fostering diversity and inclusion. We welcome all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally protected factors. Accommodations related to disabilities are available upon request for candidates participating in all aspects of the selection process.

Application Process:

If you believe you would be a valuable addition to our team, we encourage you to submit your cover letter and resume. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted. Applications will be reviewed on an ongoing basis until the position is filled.

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