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Sales Development Representative

2 months ago

Ottawa, Ontario, Canada OpenTable Full time
About the Role

We are seeking a highly motivated and results-driven Sales Development Representative to join our team at OpenTable. As a Sales Development Representative, you will play a pivotal role in our sales trajectory, tasked with igniting new business avenues and fueling revenue augmentation.

Key Responsibilities
  • Lead Generation: Lead outbound efforts through cold calls, emails, and social engagements to pinpoint and connect with potential restaurant clientele.
  • Prospect Qualification: Evaluate and qualify inbound marketing leads to ensure they align with OpenTable's ideal customer profile.
  • Account Acquisition: Convert prospects sourced from purchased lists into viable opportunities for our suite of products.
  • Product Showcase: Showcase the benefits and value of our offerings, emphasizing their impact on restaurant operations and guest experiences.
  • Lead Quality: Ensure lead quality by evaluating their requirements, budget, and compatibility with OpenTable's solutions, funneling only apt prospects to Account Executives.
  • Relationship Building: Cultivate strong bonds with restaurant partners, positioning oneself as a trusted and knowledgeable ally.
  • Collaboration: Partner with Account Executives to deliberate on prospective accounts, exchanging insights to boost successful conversions.
  • CRM Management: Use CRM tools, like Salesforce, to supervise prospect engagements, update details, and ensure precise record-keeping.
  • Industry Insights: Stay attuned to the industry's pulse, including market shifts and competitors, to uncover fresh prospects and address potential roadblocks.
  • Professional Development: Participate in sales-centric gatherings, trainings, and upskilling endeavors to hone product familiarity, sales savvy, and industry insights.
Requirements
  • Experience: Minimum of 3-5 years in sales development or business development roles, ideally within the hospitality, tech, or SaaS sectors.
  • Success Metrics: Detailed success in lead generation, prospect qualification, and consistently meeting or surpassing sales goals.
  • Communication Skills: Stellar communication and relationship-building skills; adept at understanding, listening to, and persuading potential clients.
  • Sales Techniques: Proficient in delivering engaging sales pitches and employing fundamental selling techniques to captivate and interest potential clients.
  • Presentation Skills: Robust presentation and negotiation talents, apt at customizing messages to address specific restaurant challenges.
  • Organization: Highly organized, with outstanding process management skills, vital for streamlined operations.
  • Adaptability: Prior experience in a call center setting, showcasing adaptability and proficiency in a high-paced environment.
  • Results-Driven: Self-starter attitude, results-driven with a proactive stance on lead generation and running sales pipeline.
  • Teamwork: Great teammate, capable of flawless collaboration with Account Executives and diverse internal teams.
  • Technical Skills: Acquaintance with CRM tools like Salesforce and sales improvement tools like Groove.
  • Domain Knowledge: Comprehensive understanding of the restaurant domain; familiarity with OpenTable's solutions is a plus.
  • Education: Bachelor's degree or equivalent experience in business, marketing, or akin fields is favorable.
  • Language Skills: Proficient French speaker
About OpenTable

OpenTable is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

We offer a variety of benefits, including a competitive base salary, commission-based compensation, health benefits, flexible spending account, retirement benefits, life insurance, paid time off, and parental leave and benefits.

We are committed to diversity, equity, and inclusion, and we ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment.