Measurement Business Analyst

1 month ago

Penticton, British Columbia, Canada FortisBC Full time
Job Title: Measurement Business Analyst

FortisBC is seeking a highly skilled Measurement Business Analyst to join our team. As a key member of our Measurement group, you will be responsible for ensuring the smooth operation of our sales and billing processes, as well as providing system support and business analysis for our various business application systems.

Key Responsibilities:
  • Streamline sales and billing processes to ensure efficient and harmonious work between sales and billing groups.
  • Provide system support and business analysis for various business application systems, including the materials management system (MMS), SAP-based sales and distribution, services management, and customer contact management systems.
  • Design, develop, and provide ongoing support for business application systems, including the MMS, SAP-based sales and distribution, services management, and customer contact management systems.
  • Perform an advisory role within the Measurement group, providing recommendations and assisting in the alignment of business processes and systems.
  • Participate in internal and external software package evaluations to meet project requirements and make recommendations on their applicability, viability, and potential.
  • Coordinate and develop reports as required for the Business Leader, Measurement Manager, and internal auditors, including job profitability reports, profit/loss statements, monthly financials, and capital reports.
  • Provide information to Operations Financial Analysts with respect to MMS financial transactions and business processes.
  • Assist in the yearly O&M and capital budgeting process.
  • Maintain a current knowledge of applicable accounting and financial systems, policies, coding, and procedures.
  • Respond to inquiries from internal auditors and finance regarding operations systems policies and procedures.
  • Provide ongoing training and support to end-users with respect to new developments and business processes.
  • Maintain a working knowledge of gas measurement equipment and services and their application, operating costs, and competitive advantages.
  • Maintain the SAP-based sales and distribution (SD) and services management (SM) system for Measurement, involving the calculation and generation of quotations and contract invoices and tracking receipt of related payments.
  • Renew existing customer contracts, defining contract details, and responding to issues.
  • Maintain a customer SAP-based contact management system (CMS) to record all customer profiles and sales-related activities.
Requirements:
  • Completion of a recognized post-secondary diploma in the Business Administration field that includes Marketing, Business Systems (software) Management, Finance, and Accounting components.
  • Advanced knowledge of computer systems and business processes.
  • Solid understanding of business process design, system development, configuration, and implementation concepts.
  • Ability to anticipate problems, determine impacts, and provide solutions.
  • Ability to develop and maintain a working knowledge of gas measurement devices and their applications.
  • Demonstrated ability to gain the commitment of others and work effectively both independently and in a team-oriented environment.
  • Demonstrated ability to identify promotional opportunities and plan, organize, develop, and execute sales and marketing programs.
  • Demonstrated verbal and written communication skills, including the ability to share knowledge and skills with others through training and/or presentations.
  • Proven initiative to develop and maintain effective and productive working relationships with employees, sales personnel, customers, and industry associates.
  • Three (3) years directly related relevant experience, plus two (2) years general business/operating experience in a gas utility environment.
  • Demonstrated competency in keyboarding.
  • Periodic travel out of the lower mainland is required.
  • Valid British Columbia driver's license is required.

FortisBC is committed to providing a safe, inclusive, and diverse work environment. We offer a competitive salary and benefits package, as well as opportunities for life-long career development. We encourage volunteerism and support the need to give back to your community.

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