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Multilingual Technical Support Specialist

2 months ago


Montreal, Quebec, Canada ZIRO Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at ZIRO. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support to clients via phone, email, and chat
  • Resolve technical issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bilingual in French and English (spoken and written)
  • 1+ year of experience in a technical support role
  • Strong problem-solving and analytical skills
  • Excellent communication and customer service skills