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Senior Accounts Receivable Specialist

1 month ago

Markham, Ontario, Canada Extendicare Canada Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Senior Accounts Receivable Specialist to join our team at Extendicare Canada Inc. The successful candidate will be responsible for supporting the residences with all billing-related issues and collections, as well as identifying opportunities to improve receivables processes.

Key Responsibilities
  • Oversee resident maintenance and billing processes using PointClickCare
  • Conduct reviews of monthly reports and reconciliations to ensure accuracy and completeness of billings and trust accounts
  • Proactively identify opportunities to improve receivables processes
  • Develop and maintain procedures for receivables processes
  • Oversee month-end balancing and closing, as well as billing and EFTs
  • Assist with Support Office banking and follow-up on PGTs and CTS deposits
  • Monitor rate increases and review census for accuracy
  • Calculate resident annual rent increases (retirement)
  • Reconcile Trust accounts monthly and escalate homes not following policy to supervisor/manager
  • Follow up on resident refunds, current and stale dated
  • Ensure corporate cash flow is maximized by ensuring residents pay on a timely basis
  • Follow up on NSF payments, as well as monitor and track collections activities for all accounts over 30 days
  • Process and monitor desktop audits as per schedule
  • Establish effective working relationships with management in the sites and provide support and training as required
  • Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct
Requirements
  • Degree or diploma in Business Administration
  • Previous general accounting experience in a complex computerized environment
  • Familiar with Microsoft office suite (word, excel)
  • Experience with PointClickCare considered an asset
  • Highly organized and detail-oriented with excellent multi-tasking and problem-solving skills
  • Excellent communication, interpersonal, and client services skills
  • Able to communicate with all levels of organization's management
  • Positive attitude with a 'can do' approach to finding solutions
  • Dedication to exceptional performance
  • Ability to deal enthusiastically with change
  • Passion for ongoing learning and growth
  • Experience in a mid to large-size company preferred
About Extendicare

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth, and recognize achievement. As a valued member of our team, you can expect:

  • Continuous mentorship, support for life-long learning, and growth opportunities
  • Opportunities for advancement and career growth within the organization
  • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work
  • Employee Family Assistance Program
  • Robust benefits package