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Culinary Service Supervisor

3 months ago


St John's, Newfoundland and Labrador, Canada Delhi Street Restaurant Full time
Position Overview

The Culinary Service Supervisor plays a vital role in ensuring the smooth operation of food service at Delhi Street Restaurant. This position requires a dedicated individual who can manage staff effectively while maintaining high standards of food quality and customer satisfaction.

Key Responsibilities
  • Work Scheduling: Develop and implement efficient work schedules to optimize staff productivity.
  • Staff Training: Provide comprehensive training to team members on job responsibilities, hygiene practices, and safety protocols.
  • Resource Management: Assess and estimate the necessary ingredients and supplies for meal preparation.
  • Recruitment: Participate in the hiring process for food service personnel.
  • Quality Assurance: Ensure that all food and service offerings adhere to established quality control standards.
  • Customer Relations: Address and resolve any customer complaints or concerns promptly.
  • Record Keeping: Maintain accurate records of inventory, repairs, sales, and waste management.
  • Reporting: Prepare and submit detailed reports regarding food service operations.
  • Order Management: Compile food order summaries for the kitchen staff.
  • Culinary Knowledge: Possess a strong understanding of the restaurant's culinary styles.
  • Tray Assembly Supervision: Oversee the assembly of food trays to ensure accuracy and presentation.
  • Delivery Oversight: Supervise the delivery of food trolleys to maintain service efficiency.
  • Work Schedule Establishment: Create work schedules that align with operational needs.
Supervisory Responsibilities

Direct supervision of 1 to 2 staff members.

Work Environment

This role is set in a fast-paced atmosphere where the ability to work under pressure and meet tight deadlines is essential. The position involves a combination of sitting, standing, and walking, with extended periods of standing required.

Personal Attributes
  • Client Focus: A strong commitment to customer service.
  • Interpersonal Skills: Excellent communication and relationship-building abilities.
  • Adaptability: Flexibility to adjust to changing circumstances.
  • Team Collaboration: Ability to work effectively as part of a team.
Experience Requirements

Applicants should have 1 to 2 years of relevant experience in food service management. This is a permanent position with a standard work schedule of 35 hours per week.