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Learning and Development Manager
2 months ago
About BDO
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of collaboration, innovation, and growth.
Your Opportunity
We are seeking an experienced Learning and Development Manager to join our National Office in Toronto. The incumbent will partner with key stakeholders to deliver on the strategic development and implementation of core capability learning programs, ensuring alignment with organizational objectives and standards.
Key Responsibilities
- Serve as a key learning advisor to business leaders, offering insights and recommendations to support their talent development objectives.
- Utilize expert-level capabilities in performance consulting and needs analysis to identify gaps and propose effective solutions that enhance core capabilities such as future skills, consulting skills, and business development.
- Influence business and HR stakeholders with compelling proposals that demonstrate the benefits of learning solutions in achieving performance goals and core capability growth.
- Develop and execute a comprehensive plan aligned with the firm's capability framework and business strategy, emphasizing talent development as a differentiator.
- Collaborate with the learning design and development team, providing input on business needs, learning needs analysis, and measurement strategies to ensure impactful solutions delivery.
- Establish key performance indicators (KPIs) and evaluation metrics to assess the impact of learning interventions on individual and organizational performance.
- Provide leadership, coaching, and career guidance to the learning consulting team, fostering a culture of psychological safety, collaboration, and innovation.
How We Define Success
- You demonstrate BDO's core values through all aspects of your work: we are curious, collaborative, and kind.
- You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
- You identify, recommend, and are focused on effective service delivery to your clients.
- You share in an inclusive and engaging work environment that develops, retains, and attracts talent.
- You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
- You grow your expertise through learning and professional development.
Your Experience and Education
- You have 15+ years of experience in learning strategy, learning consulting, or performance consulting. Experience within Professional Services Firm in a Consulting industry is preferred but not required.
- You have 10+ years of practical experience in instructional design of blended learning solutions.
- You have a deep understanding of the modern learning profession and how it adds value to organizations.
- You have practical experience in designing and implementing measurement strategies for programs of various levels of complexity and scope.
- You have practical experience developing learning solutions using design thinking methodology.
- You have strong coaching, group facilitation, and presentation skills at all levels.
- You have the ability to collaborate with others and manage a creative development process.
- You have exceptional interpersonal and communication skills (verbal, written, and presentation).
- You have an excellent ability to build relationships and maintain trust with executive-level stakeholders.
- You have deep experience working with and leading teams of learning consultants or instructional designers, or facilitators or subject matter experts.
- You have a strategic mindset, strong critical thinking, and sense-making skills to drive improvement in processes and to continuously develop our learning practices towards a mature state.
- You are focused on providing an exceptional client experience.
- You have a learning mindset.
- CTDP designation is preferred.
