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2 months ago

Ottawa, Canada Amica Mature Lifestyles Inc. Full time
Reception - Concierge Job Description

At Amica Senior Lifestyles, we are seeking a highly skilled and detail-oriented Reception - Concierge to join our team. As a key member of our community, you will be responsible for providing exceptional customer service and administrative support to our residents, visitors, and staff.

Key Responsibilities:
  • Provide receptionist and secretarial services to the management team, including greeting residents, visitors, and the general public, and redirecting external calls and sales calls.
  • Operate and maintain all office equipment, including phones, computers, and printers.
  • Establish and maintain resident services, respond to resident inquiries, and perform basic accounting functions.
  • Assist with general administrative duties, including typing documents and maintaining the resident file system.
Requirements:
  • Grade 12 education supplemented with training/coursework in general office procedures and accounting/book keeping.
  • Proficiency with MS Office, including Word, Excel, Outlook, and PowerPoint.
  • Keyboarding at a minimum speed of 50 wpm.
Preferred Qualifications:
  • Previous experience in an office environment.
  • Experience working in a "5 star" property or similar environment would be an asset.
  • Ability to work independently or in a team environment and must be able to work without direct supervision.
  • Flexibility to work days, evenings, and weekends.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability in dealing with the public, using tact and discretion.
About Amica Senior Lifestyles:

We are a leading provider of senior living communities in Canada, committed to delivering exceptional care and support to our residents. We offer a supportive and inclusive work environment that fosters innovation and teamwork.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity.