Stock Associate

5 days ago

Vancouver, British Columbia, Canada CB2 Full time

About CB2

CB2 is a leading home furnishings retailer that offers high-quality, sophisticated design at an approachable price. Our company is committed to providing an engaging and collaborative work environment for our team members.

Job Summary

We are seeking a highly motivated and detail-oriented Stock Associate to join our team. As a Stock Associate, you will be responsible for ensuring that our sales floor is stocked with the right products at the right time. This includes receiving and processing incoming shipments, performing inventory duties, and maintaining a well-organized stockroom.

Key Responsibilities

  • Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
  • Perform duties associated with receiving and processing incoming shipments, including customer curbside pick-up orders, ship from store, buy online pickup in store.
  • Assist in preparing the stockroom for inventory and perform assigned inventory duties.
  • Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
  • Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management as appropriate.
  • Maintain an awareness of loss prevention, security, and safety following the guidelines provided by management or the Human Resources Department.
  • Organize and maintain the stockroom with the Operations Team.
  • Work closely with the Sales Associates, Visual Merchant, and management team to maintain the sales area, including merchandise and the physical space.
  • Assist the Visual Merchant to support seasonal floor changes as needed.
  • Inform the Operations Team and the Visual Merchant of the receipt of any new items, any overages or shortages of merchandise, and/or the condition of merchandise.

Requirements

  • Excellent interpersonal skills and ability to build rapport with customers and other associates.
  • Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills.
  • Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.
  • Engage in, maintain, and support store safety standards and training.
  • Ability to move merchandise up to and over 70 lbs.
  • Retail and customer service experience preferred.
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

Compensation

Minimum Starting Rate: $16.00 Hourly
Up to: $20.00 Hourly
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long-term incentives.

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