Retail Operations Supervisor
4 weeks ago
The Retail Operations Supervisor plays a crucial role in providing an exceptional shopping experience. This position involves collaborating closely with the Store Manager and company leadership to oversee and manage daily retail activities at the store.
Key Responsibilities:- Assist the Store Manager in supervising and facilitating the daily operations of the retail establishment.
- Act as the Store Manager in their absence, ensuring smooth operations.
- Support personnel management tasks, including interviews, promotions, performance evaluations, and disciplinary actions, as needed.
- Provide guidance and direction to all store associates as required.
- Maintain store conditions to meet established standards consistently.
- Communicate effectively with various departments to ensure accurate information flow and clear expectations.
- Ensure adherence to company policies and relevant regulations by all staff members.
- Address customer complaints promptly, escalating issues to the appropriate personnel when necessary.
- Assist in managing inventory effectively.
Applicants should possess a minimum of:
- High school diploma and completion of College/CEGEP/vocational or technical training.
- 3 to 5 years of experience in the retail sector.
- 2 years of supervisory experience in a retail environment.
- Excellent time management and prioritization abilities.
- Capability to monitor and evaluate staff performance.
- Basic office administration skills.
- Proficiency in Microsoft Office productivity suite.
- Strong verbal and written communication skills across all organizational levels.
- Flexibility to work shifts as needed, including nights, weekends, and holidays.
- Ability to collaborate effectively within a team environment.
This role offers the opportunity to contribute to a growing company poised to become a recognized leader in the cannabis industry.
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