Retail Operations Supervisor

4 weeks ago


Prince George, British Columbia, Canada Canna Cabana Waterloo Full time

At Canna Cabana Waterloo, the role of the Retail Operations Supervisor is essential in providing a unique shopping atmosphere. This position primarily involves collaborating with the Store Manager and company leadership to oversee, maintain, and direct daily retail functions at the store.

Key Responsibilities

  • Assist store management in overseeing and facilitating the daily activities of the retail location.
  • Assume the responsibilities of the Store Manager during their absence.
  • Support key personnel management tasks, including interviews, promotions, performance evaluations, and disciplinary actions, when requested.
  • Offer direction, guidance, and training to all store associates as necessary.
  • Ensure that store conditions consistently meet established standards.
  • Help create weekly staffing schedules, ensuring that staffing levels meet business requirements, when requested.
  • Maintain constant communication with various departments to ensure proper information flow and clear expectations.
  • Welcome and assist customers in a manner that sets a positive example for other staff members.
  • Ensure compliance with company policies and relevant legislation by all staff members.
  • Address customer complaints as they arise, escalating to the appropriate personnel as needed.
  • Ensure adherence to health, safety, and security regulations, meeting required standards.
  • Oversee and assist with inventory management tasks.
  • Perform other duties as required.

Qualifications

  • Completion of high school and vocational or technical training is required.
  • Proven service orientation is essential.
  • Valid Selling It Right certification is mandatory.
  • A clean Criminal Background Check must be provided prior to the start date.
  • A minimum of 3 to 5 years of experience in the retail sector is required.
  • At least 2 years of supervisory experience in a retail environment is necessary.
  • Strong time management and prioritization skills are required.
  • Demonstrated ability to train and motivate team members is essential.
  • Skills to monitor and evaluate staff performance are necessary.
  • Basic office administration skills are required.
  • High proficiency in Microsoft Office productivity suite is necessary.
  • Excellent teamwork abilities are essential.
  • Effective verbal and written communication skills with individuals at all organizational levels are required.
  • Strong customer service and problem-solving skills are necessary.
  • A well-defined sense of diplomacy is essential.
  • Availability for shift work as needed, including weekends and holidays.
  • Ability to work nights and at various locations is required.
  • Exceptional teamwork and team-building skills are essential.
  • Thorough understanding of applicable health and safety legislation is necessary.
  • A professional, responsive, and positive work attitude is essential.

Job Types: Full-time, Permanent

Why You Should Consider This Opportunity:

  • Join a growing company poised to become a recognized brand in the cannabis industry.
  • Significant opportunities for personal and professional growth, experience, and learning.

Additional Information: This job posting outlines the general details necessary to describe the primary functions and duties for proper job evaluation. Additional responsibilities and qualifications may apply.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.



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