Revenue Assurance Auditor

1 month ago

Toronto, Ontario, Canada Chelsea Hotel, Toronto Full time

Position Overview

The Chelsea Hotel, Toronto is seeking a dedicated Income Auditor to join our finance team. This role is essential for ensuring the accuracy and integrity of our hotel revenue reporting. Candidates must reside in the Greater Toronto Area and possess the legal right to work in Canada.

Key Responsibilities

  • Generate and distribute daily, weekly, and monthly financial reports for hotel management and corporate oversight.
  • Reconcile credit card transactions with the Property Management System (PMS) and the processing company.
  • Investigate and resolve credit card chargebacks promptly.
  • Assist in the preparation of daily operational packages.
  • Conduct surprise cash counts for garage cashiers on a monthly basis.
  • Audit and balance postings and settlements from the Front Office and other revenue departments.
  • Adjust and clear PM and House accounts as necessary on a regular basis.
  • Review check-out rooms and in-house accounts for accuracy.
  • Perform rectification postings to ensure correct categorization of transactions.
  • Reconcile the SHIJI point of sale system with the PMS and make necessary adjustments.
  • Ensure all banquet postings are accurately balanced.
  • Reconcile miscellaneous revenue sources with the PMS to ensure accurate postings.
  • Verify that room revenue and applicable taxes are recorded correctly and that PMS ledgers are balanced.
  • Journalize daily revenue and PMS postings into the accounting software, SunSystems.
  • Prepare and upload the weekly Travel Agent Commission transmittal file for processing.
  • Address inquiries regarding Travel Agent Commission from various agents and companies.
  • Compile the daily cash balance report for the General Cashier.
  • Execute General Cashier functions as assigned to support the Finance Department's operations.
  • Prepare reconciliation of POS and PMS settlements, ensuring all types are balanced and variances communicated.
  • Complete all tasks outlined in the daily checklist.
  • Be available to work evenings, weekends, and holidays as needed for month-end and year-end closing processes or system upgrades.
  • Perform additional duties as assigned by Finance Management.

Qualifications

  • Prior experience in Income Audit, Night/Day Audit, or Front Office roles is preferred.
  • Familiarity with various operating systems, particularly Opera and SHIJI POS, is advantageous.
  • Ability to cross-function in General Cashier and Accounts Receivable areas.
  • Post-secondary education in accounting or a related business field is preferred.
  • Strong ability to work independently with effective communication and interpersonal skills.
  • Proficient in English, both written and verbal.

Physical Requirements

Must be able to sit for extended periods.

The Chelsea Hotel, Toronto is committed to fostering a diverse and inclusive workplace and encourages applications from qualified individuals, including women, men, visible minorities, aboriginal peoples, and persons with disabilities. We will accommodate the needs of applicants with disabilities throughout all stages of the selection process.

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