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Revenue Assurance Auditor
3 months ago
Eligibility: To qualify for this role, candidates must reside in the Greater Toronto Area and possess the legal right to work in Canada. We are currently not considering international applicants.
Position Overview: As a Revenue Assurance Auditor, you will be responsible for verifying, monitoring, and preparing comprehensive reports related to hotel revenue and nightly audits. Your role will ensure that daily financial transactions and settlements are accurately balanced. You will summarize revenue and settlement data in a Journal Entry format, adhering to the appropriate back office chart of account numbers and descriptions. Additionally, you will complete various management reports as required by the Finance team, based on the operational needs of the hotel.
Key Responsibilities:
- Generate and distribute all essential daily, weekly, and monthly reports for hotel management and the corporate office.
- Reconcile credit card settlements with the Property Management System (PMS) and Processing Company.
- Monitor and resolve credit card chargebacks through investigation and response.
- Assist in the preparation of daily operations packages.
- Conduct monthly surprise cash counts for garage cashiers.
- Audit and balance postings and settlements from the Front Office and other revenue departments.
- Adjust all PM and House accounts requiring clearance on a daily, weekly, or monthly basis.
- Review due-out rooms and check in-house accounts.
- Perform necessary rectification postings to ensure transactions are recorded in the correct department and category.
- Reconcile the SHIJI point of sale system for each outlet with the PMS and make necessary adjustments.
- Ensure all banquet postings are accurately balanced.
- Reconcile miscellaneous revenue sources with the PMS, ensuring all entries are posted and balanced, including telephone, garage, movies, and laundry.
- Verify that room revenue and applicable taxes are recorded correctly, ensuring all PMS ledgers are balanced.
- Journalize daily revenue and PMS postings into the accounting software, SunSystems.
- Prepare and upload the weekly TA Commission transmittal file for processing.
- Investigate and respond to inquiries regarding TA Commission from various agents and companies.
- Compile the daily cash balance report for the General Cashier.
- Execute General Cashier functions as assigned, aligning with current practices or future needs to ensure smooth operations within the Finance Department.
- Prepare POS and PMS settlement reconciliations, ensuring various settlement types are balanced and variances are communicated.
- Complete all tasks documented on the daily checklist.
- Be available to work evenings, weekends, and holidays as needed for Month and Year-end closing or other special circumstances, including system upgrades.
- Perform any additional duties as assigned by Finance Management.
Qualifications:
Experience: Previous experience in Income Audit, Night/Day Audit, or Front Office roles is required.
Knowledge: Familiarity with various operating systems (Opera & SHIJI POS is advantageous). Ability to cross-function in General Cashier and Accounts Receivable areas.
Education: Post-secondary education, preferably in accounting or business.
Soft Skills: Ability to work independently, along with strong communication and interpersonal skills.
Language: Proficiency in English, both written and verbal, is essential.
Physical Requirements: Ability to sit for extended periods.
The Langham Hospitality Group is dedicated to fostering a fair and equitable work environment and encourages applications from qualified individuals, including women, men, visible minorities, aboriginal peoples, and persons with disabilities. We are committed to accommodating the needs of applicants with disabilities throughout all stages of the selection process. If you require accommodation during the recruitment process, please inform your Talent Acquisition representative.
