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Administrative Coordinator

2 months ago

Burnaby, British Columbia, Canada Royal Bank of Canada Full time
Job Summary

Royal Bank of Canada is seeking a highly skilled Administrative Assistant to provide exceptional support to multiple Investment Advisor teams and the branch. This is a fantastic opportunity to join a dynamic team and contribute to the success of our clients.

Key Responsibilities
  • Coordinate and prepare meetings for Advisors with their clients/prospects, ensuring seamless execution and follow-up.
  • Provide proactive client service, focusing on problem resolution and attention to detail, while liaising with various departments as needed.
  • Respond to client inquiries, including account transactions, requests for account documentation, and account reporting.
  • Assist the Advisor team with client onboarding, ensuring a smooth and efficient process.
  • Manage incoming communications from clients, Advisors, and internal/external partners, prioritizing tasks and deadlines.
  • Maintain accurate and up-to-date client accounts, identifying opportunities to contact clients and manage key dates and timelines.
  • Ensure compliance with internal controls and industry regulatory requirements, maintaining complete and up-to-date client files within appropriate systems.
  • Respond to prospective client inquiries, providing information and answering questions.
Requirements
  • Strong Microsoft Office Suite skills, with a high level of proficiency in Word, Excel, and PowerPoint.
  • Excellent time management and organization skills, with the ability to prioritize tasks and meet deadlines.
  • Demonstrated skills in providing world-class client service, with a professional, warm, and friendly demeanor.
  • Exceptional verbal and written communication skills in English, with the ability to build quality relationships.
  • Aptitude to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
What We Offer
  • A comprehensive Total Rewards Program, including competitive compensation and flexible benefits.
  • Leaders who support your development through coaching and managing opportunities.
  • The ability to make a difference and lasting impact in the lives of our clients and communities.
  • A dynamic, collaborative, and progressive work environment, with opportunities to do challenging work and build close relationships with clients.
  • A robust discretionary bonus program, providing opportunities to increase your total compensation based on individual and business performance.

The expected base salary range for this position is $35,000 - $42,000, depending on experience, skills, and registration status. With RBC's compensation philosophy and principles, you'll have the opportunity to drive our high-performance culture, enable collective achievement of our strategic goals, and generate sustainable shareholder returns and above-market shareholder value.

Job Skills

  • Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

Royal Bank of Canada is committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

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